Enquiry-based workflow

Shipping, payment & after-sales

General guidance for B2B enquiries from Nigeria, Ghana, Dubai and other markets.

Important: terms are confirmed per quotation

We are currently operating through manual enquiries. Availability, condition, freight, payment arrangement, delivery plan and after-sales handling are confirmed after the part and destination are reviewed. This page is general guidance, not a fixed price, delivery-time or unconditional warranty promise.

Business profile

Rongxinghang Auto Parts

A Guangzhou-based supplier whose main focus is Japanese used auto parts; selected other brands are reviewed case by case for international B2B enquiries.

Current location

Baiyun District, Guangzhou, Guangdong, China

Current focus

Japanese used auto parts are the main focus, identified by part number, OEM references, vehicle information, and available donor-vehicle details. Selected other requests are reviewed case by case.

Priority markets

Nigeria, Ghana, and Dubai / United Arab Emirates. Other destinations are reviewed case by case.

How it works

From enquiry to dispatch

Each request is reviewed manually so that the part, destination and commercial terms are connected.

01

Send the part request

Share the part name, OEM or part number, vehicle year and model, quantity, and destination city or country.

02

Manual availability review

We check the available listing, condition notes, donor-vehicle information and fitment context before quoting.

03

Receive details and photos

Available condition photos, identification details, packaging notes and shipping options are shared for review.

04

Confirm the quotation

The item, condition, destination charges, payment arrangement and other agreed terms are confirmed in writing.

05

Packing and dispatch

After the agreed arrangement is completed, the part is prepared for dispatch using the confirmed route.

06

After-sales contact

Keep the enquiry or quotation reference and contact us promptly if there is a damage or description issue.

Shipping guidance

Shipping is confirmed case by case

The suitable route depends on the part size, weight, urgency, destination and consolidation opportunity.

Air courier or air freight

May suit small or urgent parts. Final carrier, transit estimate and charges depend on the route and package details.

Sea LCL or FCL

May suit larger or consolidated shipments. We confirm the route, destination handling and freight in the quotation.

Destination charges

Freight, duties, customs, port and last-mile charges are included only when explicitly stated. Provide a city, port or address.

Payment guidance

Payment follows written confirmation

The site currently supports enquiries and manual quotations; it does not provide online checkout or payment processing.

Quotation first

After availability, condition, fitment and destination are reviewed, we send a quote or pro forma-style summary for confirmation.

Verify before paying

Do not pay until the quotation and official payment details are independently verified through our configured contact channel.

Terms vary by transaction

Currency, payment method, timing and bank details are confirmed per transaction while the commercial workflow is being finalized.

After-sales guidance

Keep the evidence connected

Used parts can have wear. The agreed condition and available evidence should be reviewed before payment or confirmation.

Review before confirmation

Ask for available photos, condition notes and packaging details before payment or confirmation.

Report a problem promptly

If a part arrives damaged or differs from the agreed description, contact us with the reference, photos, video and packaging evidence.

Resolution by agreed terms

We review the listing, messages, packing and shipping evidence. Any replacement, refund, credit or other resolution follows the agreed quotation and verified responsibility.

Before you enquire

Trade questions

Which markets are currently the priority?

Nigeria, Ghana and Dubai / the United Arab Emirates are priority markets. Other destinations can be reviewed after the destination and route are provided.

Can you guarantee vehicle fitment automatically?

No. Fitment is reviewed manually using the OEM or part number and vehicle details. The site does not provide automatic VIN fitment.

Is the shipping price fixed on the website?

No. Freight and destination charges depend on the item and route and are confirmed in the quotation or written order confirmation.

Looking for a Japanese used part?

Send the OEM number, vehicle details, quantity and destination. We will review the request manually.

Send an enquiry